The complete platform
Everything your non-profit needs
Donor management, fundraising, tax compliance and communications, built specifically for South African NPOs — not a global tool with a Section 18A template bolted on.
Build lasting relationships with every supporter
Donor records
Contact details, giving history, and donor types — individuals, companies, close corporations and NPCs all in one place.
Self-service portal
Donors sign in with a link sent to their email to view their donations, download certificates and update their details.
Registration forms
Branded public forms for donor sign-ups that feed directly into your donor list.
CSV and bank import
Import donors and donations from spreadsheets or bank statements instead of retyping a year of records.
Donor notes
Track interactions, preferences and notes per donor so your team stays aligned.
Collect donations and run campaigns
Online donation pages
Branded pages with proof-of-payment upload, QR codes, and a review queue before a submission becomes a donation.
Campaign pages
Set a goal, track progress, and share the page — each campaign gets its own public URL.
Invoices and receipts
Create and send invoices for pledged donations, and track them from draft through sent to paid.
Project fundraising
Tag donations by project and category to see how funds are allocated across your initiatives.
Section 18A and IT3(d), handled
Section 18A certificates
Generate SARS-compliant PDF certificates and deliver them by email, one at a time or in a batch.
IT3(d) file generation
Pipe-delimited BRS-format file generation, ready for upload to eFiling or the HTTPS channel — no manual formatting.
Pre-flight validation
Every missing ID number, duplicate certificate number and absent PBO reference is named with its BRS field before you generate.
Reports and SARS register
Donation summaries, the SARS register, and date range filters, exportable as a spreadsheet for your board or an audit.
Keep donors informed
Newsletters
Send updates to all donors or a segment, filtered to those who have consented to bulk email.
Automated reminders
Lapsed donor nudges, tax year-end reminders, a welcome series, and recurring thank-yous — on a schedule you set.
Email templates
Customise certificate and receipt emails with merge fields so they read in your own voice.
Donor chat
Message donors through a secure link and answer questions directly. Staffed by your team, not a bot.
Run the organisation
Multi-user teams
Invite colleagues with role-based access so everyone can contribute without seeing everything.
Owner, Admin and Member roles
Granular permissions covering who can add donors, issue certificates, view reports and manage roles.
Closed financial years
Donations in a closed tax year cannot be edited or deleted, so a submitted year stays exactly as you filed it.
Secure cloud storage
Your data is encrypted and backed up automatically — no servers to run and no backups to remember.
Mobile appNot yet built
A progressive web app for fundraising away from a desk.
Connect it to what you already run
Website embed
A dependency-free script that drops a donation form into any site, forwarding UTM parameters for attribution.
JSON API
Key-authenticated endpoints for campaigns, organisations, donors, donations and proof-of-payment uploads.
Origin allowlisting
Embeds only render on domains you have approved under Settings → Website integration.
Bot protection and rate limits
Turnstile on public forms, with typed error codes so a failure tells you what actually went wrong.
Someone to ask
Onboarding assistance
Help getting your organisation set up and your existing donor records moved across.
Service level agreement
A service level agreement covering uptime, so your donation pages are up when your donors are.
Regular updates
Ongoing improvements, including keeping pace with changes to the SARS BRS specification.
Start with the tax year you're in
Set up your organisation, bring in the donors you already have, and issue your next certificate from Hopely instead of a template.